Terms & Conditions

1. Services Offered

Groove AI provides the following services:

Online therapy with licensed mental health professionals
AI-assisted therapy programs
In-person therapy sessions (where available)
Mental health assessments and diagnostic tests powered by AI and/or licensed professionals

Our services are intended to support mental wellness but are not a substitute for crisis intervention, emergency medical care, or specialized psychiatric treatment.

2. Use of Diagnostic Tests

Groove AI offers online tests intended to help users better understand potential mental health concerns.

These assessments are for informational and preliminary evaluation purposes only.
A formal diagnosis must be made by a qualified healthcare provider.
No test results should be interpreted as a definitive diagnosis or used to guide medical treatment without consulting a licensed professional.

3. AI Therapy Disclaimer

Our AI therapy tools are designed to provide mental wellness support, coping strategies, and personal development resources.

AI services are not a replacement for professional clinical judgment or individualized therapy with a licensed practitioner.
We encourage users to supplement AI services with human-led therapy where necessary.

4. Eligibility

You must be at least 18 years old to use Groove AI’s services unless parental consent and supervision are explicitly provided and documented.
By using our site and services, you represent and warrant that you have the legal right and capacity to enter into these Terms.

5. Privacy and Confidentiality

Your privacy is very important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information, including health data.
Groove AI complies with applicable data protection regulations; however, no system can guarantee 100% security.

6. No Emergency Services

Groove AI is not intended for use in emergencies or for urgent mental health needs.
If you are experiencing a crisis, please contact local emergency services, call a crisis hotline, or go to the nearest hospital immediately.

7. User Responsibilities

You agree to:

Provide accurate, current, and complete information during assessments or therapy sessions.
Use Groove AI services for personal, non-commercial use only.
Respect the rights and privacy of therapists, staff, and other users.

Misuse of the platform, including impersonation, harassment, or fraudulent activity, may result in suspension or termination of your access.

8. Payment and Refunds

Fees for services are outlined on our site. Payment must be made prior to the commencement of therapy sessions or assessments unless otherwise arranged.
Refunds are provided in accordance with our Refund Policy [link to refund policy, if applicable].

9. Intellectual Property

All content, designs, text, graphics, logos, and software on the Groove AI site are owned or licensed by Groove AI and are protected by intellectual property laws.
You may not copy, reproduce, or distribute any content without our prior written consent.

10. Limitation of Liability

Groove AI, its employees, contractors, and affiliates are not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our site or services.
Use of our platform is at your own risk. Our services are provided "as is" without warranties of any kind, either express or implied.

11. Modifications to Terms

We may update these Terms and Conditions from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes means you accept the revised Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

13. Contact Us

For questions about these Terms and Conditions, please contact us

Terms & Conditions