Privacy Policy
A legal disclaimer
This website offers online therapy services, AI-assisted therapy tools, and in-person therapy options based on an AI-driven assessment. All AI tools and content are intended to support, not replace, professional mental health care.
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AI Therapy: AI-generated suggestions do not constitute professional medical advice, diagnosis, or treatment. Always consult with a licensed therapist for personalized care.
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Therapist Services: Our online and in-person therapy sessions are provided by licensed professionals, subject to confidentiality standards and ethical guidelines.
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Assessment Tool: AI-based matching and assessments aim to recommend therapy options but do not replace professional evaluations.
Using this website does not create a therapist-client relationship until a formal agreement is made with a licensed provider. If you are in crisis or need immediate support, call 911 or seek emergency help.
By accessing this site, you agree to our Terms of Service and Privacy Policy.
Privacy Policy
At Groove AI, we respect your privacy and are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our services, including online therapy, AI-assisted therapy tools, and in-person therapy options selected through our AI assessment test. By accessing or using Groove AI, you consent to the practices described here. We collect several types of information, including personal information such as your name, email address, phone number, date of birth, and other identifying details; health and assessment information you provide through our AI-driven assessments or therapy sessions; billing and payment information; technical data such as your IP address, browser type, device information, and site usage; and cookies and tracking data to enhance your experience. We use this information to provide, maintain, and improve our services, match you with therapists or AI tools, process payments, communicate with you, personalize your experience, ensure platform security, and monitor trends and site usage. We may share your information with licensed therapists, service providers who support our operations, legal authorities if required, and in the event of a business transfer, but we do not sell your personal information. Our AI tools may process the information you provide to generate therapy suggestions and enhance service delivery, but AI-generated advice is not a substitute for professional medical or mental health advice. We implement strong security measures to protect your data but cannot guarantee complete security online. Depending on your location, you may have rights to access, correct, delete, or restrict your personal information and withdraw consent for certain uses at any time by contacting us. We use cookies and similar technologies to improve your user experience and analyze website traffic, and you can manage cookie preferences through your browser settings. Groove AI is not intended for children under 13, and we do not knowingly collect personal information from children without parental consent; if you believe a child has submitted information to us, please contact us immediately. We may update this Privacy Policy from time to time, and your continued use of our services after any updates constitutes your acceptance of the revised policy.